Common questions
What it costs, what it does, and what happens if it turns out not to suit you. If yours is not here, ask us.
Getting started
Do I need to be technical?
No. It opens on one screen, asks you three short questions, and you add the parts you need as you need them. Each part walks you through setting itself up, so nothing expects you to know how it works before you start.
I have not got time to learn another system.
You do not have to learn it all. It arrives with one screen, you answer three questions, and you add things as you need them. Each one walks you through setting itself up.
How long does it take to get going?
Once you are in, setting up takes a couple of minutes. How long before it is genuinely useful depends on how much you put in, and the free first month will be there for exactly that.
When can I start?
We will open to ten businesses to start with. Join the waiting list and we will let you know. Your first month is free, and we will not ask for a card to start it.
What it costs
How much does it cost?
Base is £49 a month, Autopilot is £79 a month, +VAT, and the price is per business rather than per user. Paying for a year is a cheaper monthly rate. Your first month is free when we launch, and we will not ask for a card to start it.
Is VAT included?
No. Prices are ex-VAT. If you are VAT registered you will claim it back as normal.
Can I move between plans?
Yes, any time.
Am I tied in?
Monthly plans you can cancel whenever. Annual plans are a cheaper rate for a year.
Using it day to day
Can I use it on my phone?
Yes. It runs in your phone's browser, and the work that happens away from a desk works there: send a quote from the doorstep, raise an invoice from the van, check the week before you set off.
Will my team actually use it?
It works on any phone, and there is nothing to install. If someone can use WhatsApp, they can use this.
My spreadsheet works fine.
It probably does, until a quote goes unanswered for three weeks or an invoice sits unpaid because chasing it is awkward. The spreadsheet is not the problem. Remembering to look at it is.
Asking for things, and your data
What if I need something that is not in there?
Ask us. We price it, you decide, and we build it. That is the point of the whole thing.
What happens to my data if I leave?
It is yours. If you leave, ask us and we will get it out for you.
Still not answered? Talk to us, and the answer goes on this page for the next person.